Terms & Conditions

Effective Date: January 1, 2025

These Terms & Conditions (“Terms”) govern all business activities, orders, and engagements with Team Material, LLC (“we,” “us,” or “our”). By initiating a project, placing an order, or approving a quote, you (“Client”) agree to these Terms in full.

1. Scope of Work

All services and deliverables provided by Team Material will be outlined in written estimates or project proposals. This may include strategy, design, production, sourcing, custom merchandise, freight, and marketing support.

Any additions or changes to scope must be confirmed in writing and may result in updated costs or timelines.

2. Payment Terms

  • Terms: Due upon receipt unless otherwise specified in writing

  • Accepted Payment Methods: ACH, check, and approved digital payments

  • ACH Payment Details: Please request

Late Payment Policy

If payment is not received within 14 days of the invoice date:

  • A $25 flat late fee will be added per overdue invoice, per full month overdue

  • 1.5% interest per month (18% APR) will accrue on the unpaid balance

  • Team Material reserves the right to suspend work or withhold delivery on future projects until accounts are current

  • Client is responsible for all costs associated with collections or legal recovery of unpaid invoices

3. Custom Orders & Prepayment Policy

All custom projects require 100% prepayment before production begins unless otherwise approved in writing. Custom projects include but are not limited to: branded merchandise, print production, fabricated items, or sourced promotional goods.

Changes requested after payment may result in additional costs or timeline extensions.

4. Freight, Tariffs, and Delivery Estimates

All timelines are estimated based on current production and transit conditions. Ocean and air freight lead times are subject to change. If new tariffs, import duties, or surcharges are implemented after invoicing but before delivery, the client agrees to pay the difference.

Team Material is not responsible for delays caused by customs, freight carriers, or force majeure events.

5. Intellectual Property

All custom designs, presentations, and marketing assets created by Team Material remain the intellectual property of Team Material unless explicitly transferred by contract. Clients may use approved deliverables for their intended marketing purposes.

Repurposing our work for resale, sublicensing, or competitive use without permission is not allowed.

6. Cancellations & Refunds

Once production has begun or third-party services have been engaged, cancellations are not eligible for refunds. In the event of a client-initiated cancellation, any unrecoverable costs (including vendor deposits, design hours, or freight bookings) will be billed accordingly.

7. Limitation of Liability

Team Material is not liable for indirect, incidental, or consequential damages. Our total liability for any claim will not exceed the amount paid by the client for the specific project giving rise to the claim.

8. Governing Law

These Terms are governed by the laws of the State of Washington. Any legal action or proceeding will be handled exclusively in King County, WA.

9. Contact

For questions regarding these Terms or any specific project details, please contact: team@teammaterial.com